Privacy Policy

Last updated: February 23rd, 2025

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and services at AppZung, including our console website, CLI tools, and any other sites we own and operate.

1. Personal Information

We only ask for personal information when we truly need it to provide our functionality and related services to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some or all of our services.

All personal records is encrypted at rest in our database.

Data Collection from End Users

As part of our service, we also collect certain information from end users of AppZung clients’ applications:

  • Unique installation identifiers (automatically collected)
  • IP addresses (may be collected and stored in hashed format)
  • Additional user data that is explicitly provided through our clients’ applications

This data collection is necessary to provide our core services and is processed in accordance with our privacy standards. All collected data is handled with the same level of protection as our direct users’ data.

2. GDPR Rights and Data Protection

As your data controller, we ensure the following rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact our DPO at lagrange.louis@gmail.com. We will respond to your request within one month.

If you are not an EU resident then we will still provide this information to you if you ask for it, because we believe you should have these rights regardless of where in the world you live.

Legal bases for processing your data:

  • Contract execution: Processing necessary for the services you’ve requested
  • Legal obligations: Compliance with French and EU law
  • Legitimate interests: Improving our services and ensuring security
  • Consent: Where explicitly requested for specific purposes

Data Retention

We maintain specific data retention periods:

  • Active accounts: Data is retained for the duration of active service usage
  • Inactive accounts: All associated data will be automatically deleted after 3 years of inactivity, unless longer retention is required by law (e.g., payment data is retained for 10 years in compliance with French accounting laws)

You may request earlier deletion of your data at any time by contacting our DPO

Data Protection Officer

Our Data Protection Officer (DPO) is:

Louis Lagrange
Email: hello@appzung.com

Data Storage and Transfer

Under GDPR Articles 44-50, we are required to inform you that some of your personal data may be transferred to the United States through our use of Firebase Auth (authentication) and Stripe (payment processing). These transfers are protected by:

  • EU Standard Contractual Clauses (SCCs)
  • Privacy Shield certification of our providers
  • Strict data minimization (only essential data is transferred)
  • Regular assessment of transfer impact

These transfers are protected by appropriate safeguards including EU Standard Contractual Clauses and are necessary for providing our core services. Both providers maintain strict data protection standards and are certified under major international privacy frameworks.

Cookies and Tracking

While our website does not directly set cookies for analytics or tracking purposes, we use certain third-party services that require essential cookies to function:

  • Authentication Cookies (Firebase Auth):
    • Purpose: To maintain your login session and verify your identity
    • Essential for service functionality
  • Payment Processing Cookies (Stripe):
    • Purpose: To process payments securely and prevent fraud
    • Essential for payment functionality

These cookies are strictly necessary for the provision of services you explicitly request. You can control cookie settings through your browser, but disabling these essential cookies may prevent you from using key features of our service including login and payment processing. We do not use any non-essential cookies for analytics, advertising, or tracking purposes.

3. Third Parties

We don’t share any user data publicly or with third parties, except when required to by law. This applies to both our direct users’ data and end users’ data collected through our clients’ applications.

We do use a few third-party scripts with whom we share non-personal data for the following purposes;

4. External Sources

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

This privacy policy may be updated from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

We believe that by following these rules we can keep your data as safe as possible, but if you have any suggestions on how we can improve then let us know!

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle any of our data, feel free to contact us at hello@appzung.com.